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The Only Sustainable Edge: Building partnerships that co-create value. Get it or get beaten. Are you struggling to build those extremely important partnerships in your life? Whether it’s customer/supplier, employer/ employee, department to department, company/unions, husband/wife, police/communities, the nature of the game has changed. The ability to build partnerships that co create value has become not only critical, but is in itself a powerful strategic differentiator for businesses, and an important prerequisite for happy and successful personal relationships. Alone, as good as you or your business or your marriage might be, you are just another commodity and you are at risk from a highly competitive and sometimes unforgiving world. This demanding environment has forced us to become more focused and individually excellent in order to survive and succeed. Yet, as individuals and businesses become more independently excellent and self sufficient, so unfortunately do they become more polarized, creating the potential for conflict. Fixed viewpoints, processes and behaviors, that are independently correct and right for one party, can be incorrect for the other. The battle is on with spoils going to the strongest, the most powerful, or the party that is the best negotiator. Or a compromise is reached with both parties having to accept less than they wanted.
Whether you are in business or in a personal relationship, this is the presentation for you.
New technologies – especially computers and telecommunications – have already created intense, worldwide competition for business. Soon, competition for your very own job could come from practically anywhere on earth.
Frankly, the world doesn’t care about our opinions. Or our feelings. The world rewards only those of us who catch on to what’s happening, who invest our energy in finding and seizing the opportunities brought about by change. And change always comes bearing gifts.
Back to top -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The Shift to the Second Curve: How to Survive in "Commodity Hell". To say that the only constant in modern business is change is to overstate a well worn cliché. But like most clichés it is a truism whose real depths remains largely ignored. Differentiation is the strategic savior of the new economy. Yet the questions being asked are:
This dynamic and motivating presentation will help you look at your approach through new eyes. Examples, stories and analogies will challenge your thinking and you will realize how you or you business can change in order to compete on a long term basis in an over crowded and commoditised market. If you have job responsibilities, department responsibilities or are responsible for a business unit or a whole business, then this presentation is for you. Back to top -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Award Winning Service ... the Ritz Carlton Way. How to Beat the Competition.
This exciting and dynamic presentation will firstly reduce the current complex world to its simplest and most relevant fundamental and manageable patterns. Then hear of my incredible ongoing experiences with Ritz Carlton Hotels and how they go about consistently delivering award - winning service. Learn the specifics of the Ritz Carlton approach and see how many South African companies are successfully adapting these principles to their own situation, and in the process challenge your own thinking and your own approach. Ideal for executive teams, internal service providers, as well as for your front line, this easy to understand and dynamic presentation will leave delegates highly willing and able to implement award winning service to their internal and external customers. Back to top -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Personal Success: The Three Critical Elements and How to Align Them. It's Not Rocket Science.
This dynamic and motivating presentation will introduce you to the 3 critical elements you need to align and manage to self motivate yourself towards more success in your life. With real examples taken from Nick’s 25 years of experience with some of South Africa’s top sports people and achievers in the business world, you will take an internal journey with the opportunity to reflect on and challenge your own approach to life, relationships and goal achievement. You will leave highly motivated and with specific practical tools to self motivate yourself on an ongoing basis. If you need to energise, motivate, and lift your team, then this dynamic presentation is exactly what you need. Back to top -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Commit or Quit. How to Manage Yourself in Times of Recession.
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